THE REAL-WORLD NETWORK TROUBLESHOOTING MANUAL, tools, techniques and scenarios, administrator’s advantage series, byAlan Sugano,printed in2005.This item is a book 7 1/2" by 9 1/4" 396 page softcover copy. This item is in good conditionwith some soiling and rubbing of the covers, pages are clean and tight, I have not seen any writing on the pages.This is a heavy bulky volume and will be shipped USPS Media Mail. Chapters include: an introduction to troubleshooting, network printing, workstation troubleshooting, windows server troubleshooting, SQL server 2000 troubleshooting, exchange server troubleshooting, wide area network and IP routing, CD included, and much, much more. This book has illustrations. Thanks for Looking. L19DON’T FORGET TO CHECK OUR STORE, WE HAVE A GOOD SELECTION OF BOOKS AND VINTAGE POSTCARDS FOR A VERY GOOD PRICE AND WE SELL BOOKS BY LOTS TOOPowered by eCRATER . List your items fast and easy and manage your active items.