Two Port Authority officers, Sgt. John McLoughlin (Nicolas Cage) and Officer Will Jimeno (Michael Peña), become trapped in the rubble of the World Trade Center after going in to help people escape from the buildings during the terrorist attacks of Sept. 11, 2001. This is based on real events and real people. Widescreen version. Rated PG-13. Someone wrote their name in marker on the CD but it does not affect the playing of the DVD at all. ShippingAll shipments include tracking. However door to door tracking is only guaranteed for the United States and the following countries. Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, VietnamPackages to any other region are only guaranteed tracking until they are handed off to your countries postal service. We will consider that a delivered package. ReturnsReturns are not accepted on International orders.Returns are only accepted on Domestic (US) orders in the case of shipping damage. We will require photos of the damaged merchandise to use for a claim with the carrier. We will provide a shipping label for the damaged item and you will be refunded when the item we sent is returned.