Front cover of book has some damage as seen the picture. In his successful previous book, The Six Sigma Revolution, the man who helped implement Six Sigma at General Electric and helped formulate their training program gave readers step-by-step instruction in the strategic and tactical aspects of creating a Six Sigma initiative in any organization. Now, George Eckes revisits the most popular quality improvement methodology in history, addressing an even more critical component of the Six Sigma implementation process-one that can assure the stability and longevity of your own initiative. Making Six Sigma Last offers you the tools your organization needs to make this quantitative approach to improving effectiveness and efficiency work for you. In this book, Eckes focuses on the cultural component of a Six Sigma initiative-which, if mastered by an organization, can drive quicker and more dramatic improvement in Sigma performance.