Model: Kit6 Item Title:4 Hot HVAC Professional Tools in a Kit:Deep Vacuum Pump VPD6, Digital Refrigerant Scale DRS10, Refrigerant Leak Detector with Heated Diode Sensor HD2, and R410a manifold gauge set. Price:$549.77 S&H:Calculated VIOT eCRATER Store Terms and Policy QUESTIONS/CONTACT Hours of operation are 9AM E.S.T to 5PM E.S.T Monday - Friday, excluding Federal Holidays. Please send your initial correspondence through the "Ask Seller a Question" link above - making sure to uncheck "hide email address from seller" - then look to the email address you have registered with eCRATER for our response. VIOT & Associates reply directly to the email address you have registered with eCRATER or respond using bays's messaging system whichever we prefer. DO NOT put any correspondence in your PayPal payment, we will not receive it. DO NOT send any correspondence through bays's checkout service, we will not receive it. VIOT & Her Associates strive to respond to email within 24 hours. WARRANTY, EXCHANGES AND OR RETURNS This listing is covered by our seven (7) business day return/exchange policy. If the item in this listing is not as described, pictured, or does not function as it should, please contact us to obtain an RMA number. The only exception is on used items that are not within 'calibration specifications' since we cannot determine these. These items will be covered by a seven (7) business day DOA (Dead On Arrival) warranty and can be returned/exchanged only if the item is received DOA (does not turn on at all). Please understand our return/exchange policy has nothing to do with items damaged during shipping. Any damage described in the product, as well as any type of consumable item, such as ink cartridges (unless new), toner cartridges (unless new), batteries (new or used), fuses, or easily scratched materials (plastic/paint) etc. are not covered by this warranty. The retail box of items described as new are also not covered by this return/exchange policy, just the contents of said box. Data from this product has been compiled from many sources, and may contain errors of omission. In no way is our listing to be considered definitive and the final decision of an item being fit for a certain purpose is the responsibility of the buyer. Please practice wise purchase choices when deciding if our item will work for your particular purpose. PAYMENT ACCEPTED FORMS OF PAYMENT PayPal to PayPal transfer (funds already in your PayPal account.) PayPal credit card payments. PayPal e-checks We cannot accept credit cards via email, or over the phone, please use PayPal. Cash at pickup (which must be cash - no checks, PayPal payments, or credit cards.) eCRATER no longer allows any form of payment that is not 'electronic' unless you are picking the item up. Please don't ask. Payment is expected within 3 business days, starting at the exact end of the product. The only exceptions is if you are waiting for C&M to provide you with a shipping quote or combine your invoice. Please wait for combined invoices for shipping discounts, there is also no need to email asking for them it is done automatically by our software once we start it (which only runs during business hours). Payments sent before you receive a combined invoice, or payments sent separately are not eligible for combined shipping rates. DO NOT put any correspondence in your PayPal payment, we will not receive it. DO NOT send any correspondence through eCRATER's checkout service, we will not receive it. CONTENTS OF product Unless specifically stated or pictured in the product, "it" is not included with the product. Anything that you think should or would logically be included in the product, if it is not pictured or described, is not included in the product. This may be an oversight on our part as we are not always experts in regard to the item being listed, so please email us to see if what you are looking for can be included in the product. This means, what is included is what we, at VIOT.US specifically describes in the product. PICTURES Our pictures are always an exact representation of the product being offered. However if the item you are looking at is part of a set, it is the one piece as stated of the set, the whole set are usually available at a different price. DOMESTIC U.S.A SHIPPING Shipping cost can be flat rate or calculated by weight and location. All of our products/store items can be combined to save on shipping. Please either log into eCRATER or enter your ZIP code in the shipping If more than one shipping carrier/mean are available for the item, Buyer may elect to use the lowest cost carrier/mean, While VIOT reserve the right to use the carrier/mean of convenience, not necessary the same as Buyer chosen, cheaper or expensive. TROOPS: We will use USPS to ship to any ALPO box in any nation! NO NEED to ask first, just please wait for your invoice. Thank you for serving. Please remember a buy is a binding contract, even if shipping has not been quoted/calculated before the end of an product. Please email us if you need to change something about your order (size, shipping address, etc.) but also please understand this will delay your shipment but at least one business day. we, at VIOT.US process packages every business day, however due to the volume of our business we cannot offer express order processing - most items will be pulled and packaged on the day of payment, however our USPS Pick Up is early in the morning so most packages will generally available for our carrier on the next business day. We gladly combine shipping on any purchases from us eCRATER items or from https://viot.us/HVAC where it is practical. We always email your USPS Confirmation Number to you through PayPal shipping service. we, at VIOT.US offer shipping using it's own account, if you want to use your account shipping service, the S&H fee stays the same because of extra paper work and driving miles for your package. Insurance, if desired, is available at the sole cost of the buyer. Because bays's insurance system is antiquated we ask that you email us requesting an insurance quote. Any and all shipping damage incurred on an un-insured package is the sole responsibility of the buyer! Also, insurance claims are your responsibility as the buyer. Shipping can only be combined on items paid together, on the same invoice or stated in the invoice. If separate payments are made, or you do not wait for us to send you an combined invoice, the shipping paid is non-refundable. Local pickup at our facility is more than welcome during business hours. Please email us for full details. Pickup is CASH only. we, at VIOT.US reserve the right to ship via a different company at its sole discretion without consulting the customer to avoid having to request additional shipping funds should any error occur. we, at VIOT.US follow all recommended packaging practices, any damage incurred is due to the shipping company. (Check our feedbacks for testaments to our secure packaging) If your package arrives damaged, it is your responsibility as the buyer to immediately report the damage to the driver. Take pictures and document the damage. Shipping insurance applications are the sole responsibility of the buyer. INTERNATIONAL SHIPPING Shipping for this product can be flat rate or calculated by weight and country. Please either log into eCRATER or select your country from the drop-down list in the shipping calculator below for your specific shipping rate if it is calculated. Custom duty, if any, and varies from country to country, is the sole responsibility of the Buyer. Notes: First and foremost; we will not falsify the declared value . Insurance, if desired, is available at the sole cost of the buyer. Because bays's insurance system is antiquated we ask that you email us requesting an insurance quote. Any and all shipping damage incurred on an un-insured package is the sole responsibility of the buyer! Also, insurance claims are your responsibility as the buyer. we, at VIOT.US reserve the right to ship via a different company at its sole discretion without consulting the customer to avoid having to request additional shipping funds should any error occur. We do charge a slightly higher handling fee for International shipments because of the time needed to process the paperwork. Shipping is as calculated and is not negotiable if you do not agree with the rates do not buy! we, at VIOT.US follow all recommended packaging practices, any damage incurred is due to the shipping company. (Check our feedbacks for testaments to our secure packaging) If your package arrives damaged, it is your responsibility as the buyer to immediately report the damage to the driver. Take pictures and document the damage. Shipping insurance applications are the sole responsibility of the buyer. FEEDBACK eCRATER has a new seller rating system called the Detailed Seller Rating system, or DSR for short. We ask that you leave a DSR of all 5 stars, as less than 5 stars is considered sub-par by eCRATER. If you had or are having any problems with your shipment, please contact us before leaving a neutral, negative, or an unsatisfactory DSR score. We strive for customer satisfaction, so if something is wrong please email us. We leave our feedback after you have left feedback for us. This is because we do not feel the transaction is complete until we know that you are happy. If there is a problem, please contact us before leaving feedback to resolve the issue. Please, if there is any problem w