Venxuis New Out Double Shoulder Portable Travel Backpack Outdoor Pet Dog Carrier Bag Pet Dog Front Bag Mesh Backpack Head 1. Preparing Time:we need 5-10 working days to prepare your order according to our numerous orders every day. 2. Free Shipping For Worldwide 3. APO/FPO/DPO Shipping We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it. About Customs Duty In consideration of our customers\' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can\'t guarrante no tax fee and will not bear any tax fee. But we will refund your payment for express shipping(if you have paid) to your account within 24 hours. We sincerely apologize for any inconvenience this may cause you. Note: If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out. If you choose express shipping, please remember to leave your contact number, this is required for express shipping. All of our offers are backed by 100% satisfaction guarantee. you can return the item to us in its original condition for a refund if there are some problems and can change the sizes if is not ok. But you have to afford the changing and return Round way shipping cost. Before mailing us back the item, please contact us for the detailed return exchange instruction. We will return all your money except the shipping and handling fees after we receive your return items. Our target audience is the fashion conscious women\'s wear market. We aim to be exciting and innovative, offering our customers the fashion they want, when they want. To stay in touch with the ever changing trends within our market we have developed a dynamic and very responsive organisation.