SHIPPING & PAYMENTS - Instant Paypal payment is the preferred method of payment. - We will only ship to the confirmed paypal shipping address. - We do not offer local pickups. - Orders are usually shipped within 1-3 days. SHIPPING DETAILS We Ship to Worldwide, items will be shipped within one business day on payment received . Delivery time depends on destination and other factors, reach most of the countries within 5 to 25 business days. ABOUT US / RULES Customer satisfaction is very important to us. All our products come with a 14 day money back guarantee - if you are not completely delighted with your item when you receive it, you can return it to us in it's original, unused condition for a full refund. Buyer pays return postage. FREE delivery is available on all items (Mainland UK only). How do I decide what size cremation urn is right for my needs? FEEDBACK OUR OTHER productS CONTACT USOUR eCRATER STORE