Brown And Golden Pen Roller Ball Dragon Clip Rich Culture Flower Product Description1.This is a brand new Fountain Pen,it is beautiful and fit every one ; 2. These pens have many color and writes smoothly ;3. We have many famous pens,we have our factory ,and can provide the first-class service and best quality .4. We do wholesale and retail,we will offer good price for our wholesale buyers and old customersWe only sell high quality pens ! Pen Condition: 100% NewCap: Screw on type capNote: sometimes the color of the crystal may different from the pictureShipping1. Items will be shipped within 1-3 business days after we verify your payment.2. Please tell me your current address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct.3. Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don't receive the item within thirty days, please contact us, and then I will help you track it. Return PolicyOnly defective product will be offered exchange.Defective products must be returned within 30 days from the date you placed your order.It may take up to 7 business days to process your return after we receive your product.The buyer is responsible for all further shipping fees. Feedback1. Please confirm the receipt of the products after you got them.2. If you have any question for the products you received, please contact us in time and we will try our best to solve the problems and make you satisfied.3. As your feedback is really important to us, please take a few minute to leave the positive feedback if you are satisfied with our products and service. Also we will do the same for you ASAP. Thanks!4. Please don’t hesitate to contact us before you leaving negative or neutral feedback. We will try our best to resolve your problem and meet your need.