store returned item.You will get what you see in the photos.Description: Use this back support to give your back a full hot/cold therapy treatment and ease all back pain and pressure! Cold therapy helps lessen back pain and swelling and the hot therapy improves blood circulation and relaxes muscles. Simply place in the fridge for an hour or the freezer for thirty minutes to chill and heat in the microwave for 15 seconds (600 watts), heat another 5 seconds if needed (never leave more than 30 seconds). Supporter features elastic straps, reusable gel pack and a soft cover for it. This hot/ cold back support will give your back the relief it needs and more! Features: - Full hot/ cold therapy treatment- Eases back pain and pressure- Cold therapy helps lessen back pain and swelling- Hot therapy improves blood circulation and relaxes muscles- Simply place in the fridge for an hour or the freezer for thirty minutes to chill- Heat in the microwave for 15 seconds (600 watts), heat another 5 seconds if needed (never leave more than 30 seconds).- Sizes: Regular: Total length: 34” – Gel bead pack: 13.5”L x 5” – Cover: 17” x 5”Large: Total length: 46” – Gel bead pack: 16”L x 6” – Cover: 19” x 7”- Elastic straps, reusable gel packs and soft outer cover 091118-02