This is a HD visual ear cleaner tool that includes a mini camera,diameter is 5.5MM and a few interchangeable accessories,with ear pick,adhesive ear pick ,Images can be displayed and saved on your phone or computer . Reliable and upgraded design, the workmanship are all improved.This inspection camera has many applications including ear, nose oral & throat treatment. With electronic micro-camera, you can achieve real-time observation of the whole process of dig earwax through the USB cable. 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With electronic micro-camera, you can achieve real-time observation of the whole process of dig earwax through the USB cable. 1.5m Ear Cleaner kit ： 480P ear cleaning endoscope (with Paper box packaging) 2m Ear Cleaner kit ： 720P ear cleaning endoscope (with Plastic box packaging) 3 IN 1 for you. With Micro USB/ Type-c/ USB Adapter .Better compatible with a variety of Android phones and Computer . Pls know that the ear cleaning tool endoscope Only work for Android cell phone ,Windows System Computer .MAC Computer .Do not work with IOS cell phone . Requirements for the android phone 1,Make sure the Android system 4.2 or later. 2,Make sure the phone With OTG Function 3,Make sure the phone can be access to an external camera. Requirements for the Windows System Computer. Normally,This endoscope ear cleaner can be work for Win 7/Win 8/Win XP,Cannot Use with Win 10. For Android phone: Scan this QR code to download ear cleaner Application for Android phone ,or Search for “camerfi” on Google Play Store. You can also download ear pick endoscope camera application through the URL:www.inskam.com/download/inskam.apk For Windows system : Enter the URL: www.inskam.com/download/camera.zip To download Ear pick Endoscope camera application . For Mac System: Please use “Photo Booth” or “Quick Time Player” search ear pick application. Note *the products is not waterproof,Cannot be washed,pls wipe it with alcohol. *The best camera focal length is 1.4-2CM. *Pls be careful when using the products ,Do not touch the eardrum. *Pls read the instructions carefully before using. *The Children cannot use it alone. Q1: Is this Ear Cleaning Endoscope is work with all cell phone ? A:No, Pls know that it cannot work for IOS cell phone . Only work for Android cell phone ,Windows System Computer .MAC Computer . Q2: Why the light does not shine and no image, when connect the phone ? A:Pls make sure the OTG function is on. Q3:Why cannot Remove the earwax? A:Please try sticky cotton stick or swab cotton stick. Q4:Why doesn't wrok on the phone /Computer ? A:Resolution 1 : Check your cell phone and computer . Requirements for the android phone 1,Make sure the Android system 4.2 or later. 2,Make sure the phone With OTG Function 3,Make sure the phone can be access to an external camera. Requirements for the Windows System Computer. Normally,This endoscope can be work for Win 7/Win 8/Win XP,Cannot Use with Win 10. Resolution 2 : Pls comfirm whether it is connected with the device/whether the App is downloaded and operating. Shipping Policy Payment Policy Feedback Shipping Policy We ship this item to worldwide destinations, some countries are excluded . Orders are processed within 3-4 Business days, after payment verification. We only ship to the ADDRESS on PAYPAL. Please make sure your PayPal and eCRATER address is correct. If not, please correct it before payment. Shipping to the U.S. is by ePacket Service which takes around 21 days to arrive. Tracking Number will be provided. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Please pay attention that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Check with your country's customs office to determine what these additional costs will be prior to looking/buying,Thank you. Payment Policy PAY SAFE: PAYPAL PAYMENT IS ACCEPTED We offer a 30 day return policy for our products. We allow 30 days to return & replace an item if it is defective. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eCRATER ID. Return shipping is to be paid by the Buyer. Feedback 100% satisfied customers. It says it all. © 2017 - 2018, All rights reserved