Microsoft Xbox One CHAT Headset S5V-00014 *Brand NEW Sealed*(Official Product) *100% Satisfaction guaranteed* Keep your in-game communications crisp with the Xbox One Chat Headset. Hear friends and foes in crystal-clear digital audio. The Chat Headset is designed for comfort during long gaming sessions. Plus, you can adjust the mute and volume settings without taking your hands off the controller.General InformationManufacturer: Microsoft CorporationManufacturer Part Number: S5V-00014Brand Name: MicrosoftProduct Line: CHATProduct Name: Xbox One CHAT HeadsetProduct Type: HeadsetTechnical InformationConnectivity Technology: WiredSound Mode: MonoEarpieceEarpiece Design: Over-the-headEarpiece Type: MonauralMicrophoneMicrophone Design: BoomInterfaces/PortsHost Interface: Mini-phonePhysical CharacteristicsForm Factor: Supra-aural SELLER's NOTESWe are 100% confident that you will be happy with your purchase so i am also including 14 day warranty -Sellers warranty. We will make sure you are happy with your purchase or your money back if you send us back the serial number of the unit on the back if there is any problem.Items are from a major electronic retailer. See the listing for full details.** We have acquired a huge lot from a major retailer (purchase these through Amazon and Walmart on-line flash sales. IN-HOUSE TECHNICIAN NOTES (if needed for used items-NOT for Brand New items)Professionally cleans the unit.Replaces the housing for system if needed.Cleans the motherboard with an electronic contact cleaner to ensure that all buttons work flawlessly.Changes the outer case and the buttons to Brand new as the need might be. Replaces the screen lens of the system if needed. The screen looks FABULOUS.Tests the unit for functionality and documents information such as images/videos of unit working.SHIPPING POLICIES We ship to the Lower 48 States only (Does NOT include Hawaii or Alaska) All items will be shipped directly to you from our supplier within 1-3 business days. Most items are delivered within 3-5 business days, however, please allow 3-10 business days due to postal delays.All items are in stock when they are listed. Inventory is tracked and updated regularly. However, if demand exceeds our supply, we will give the customer the following options: Full refund. Have the item back ordered and shipped when it becomes available. We will offer other items in similar style and quality. Your buy / purchase of the item implies you agree to this policy.If you have a question about a product not otherwise answered in the item description, please contact us via eCRATER messages first and allow us the opportunity to help you and be sure we have what you're looking for. PAYMENT METHODSPlease see payment details below.NOTE: Please use PAYPAL to pay immediately. If payment is not received after looking eCRATER opens an Unpaid Item.EXCHANGE/RETURN POLICY Your satisfaction is guaranteed! If for any reason you are unhappy with your item, just return it within 7 days for a full refund, minus shipping cost.Please contact us prior to initiating a return so that we can issue you a refund authorization.We offer a 7 day return policy on this item. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. On May-12-18 at 16:25:53 PDT, seller added the following information: