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HW-2212 Management MCQ
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1. Tuckman’s five-stage model proposes that during the ________ stage, the group disbands after having accomplished its goals.
2. Assigning different group members different tasks to accomplish is also known as ________.
3. Which of the following is NOT an advantage of a small group?
4. Which of the following is LEAST LIKELY to increase as more members join a work group?
5. The New Product Research Team at Teaching Tools Co. is a small group comprised of women in their mid-thirties who graduated at the top of their classes at major state universities in the Midwest and received their MBAs at prestigious schools before they joined Teaching Tools. These women have serious family commitments and at least one child. Which of the following characteristics would you be most likely to find in this group?
Unit 3 Examination
6. In the workplace, members of a ________ group do not have many characteristics in common.
7. According to Thompson’s model of group tasks, task ________ is the extent to which the work performed by one member affects what other group members do.
8. If a group task involves ________ task interdependence, each member of the group makes a separate and independent contribution to group performance.
9. The most likely source of process losses on tasks with pooled interdependence is that group members
10. On tasks involving pooled interdependence, distributing rewards based on ________ is MOST
Unit 3 Examination
11. Four employees are working together to assemble a product. April is first in the assembly line and must finish her work before the most capable worker, Stewart, can begin. Derek, who is the least capable, can only work on his part after he has received Stewart’s portion. Meg, who is the final worker on the line, finishes the product after she receives Derek’s work. Who will determine group performance?
12. Who is most likely to support synergy?
13. A division’s ability to control contingencies ________.
14. ________ power is an intense form of referent power.
15. The sales division of a paper company has been very successful. Members have been able to increase the sale of paper by 150% in the past year. It has power in this organization because it ________.
16. As the chief mechanic at Fly Hi Airlines, Mack Wild’s department is the only one that has the necessary skills to repair the airline’s critical cockpit electronics. The senior managers all treat Mack with respect and try to avoid criticizing him or his department because they MOST likely see Mack’s department as
17. All of the critical operation information at the Daily Pioneer newspaper flows through the layout department. Jeffrey Sines, the head of the layout department, has a lot of power within the organization most likely because of the
18. Although controlling resources is important in organizations, the ability to ________ them is also crucial.
19. An employee needs to figure out what paperwork he needs to complete to request vacation time. He would turn to the ________ network to learn this.
20. The ________ is the individual, group, or organization that needs or wants to share information with some other individual, group, or organization.
21. A message is complete when it ________.
22. A girl was throwing a party for her friends. She sent an email that said, “Come join me for a summer celebration. It will begin at 2pm and end at 5pm. We will meet at Smith’s Park in Allentown to play soccer and kickball. Make sure to bring water and clothes you don’t mind getting dirty. Can’t wait to see your smiling faces!” Which of the following statements BEST describes the effectiveness of this email?
23. Effective communication requires that the sender translate the message into a form that ________.
24. A college professor was very excited to have a specific guest visiting his class. When he introduced the guest to the class, he momentarily forgot that the students were not experts in the field of study. Consequently, he used several different acronyms to describe the guest’s experiences. The students did not understand these acronyms. As a result, ________.
25. The communication ________ is the pathway through which encoded messages are transmitted.
26. ________ decisions promote well-being and do not cause harm to members of an organization or to other people affected by an organization’s activities.
27. A family took a summer vacation in Florida. Unfortunately for them it was unseasonably chilly and they had not brought any blankets or warm clothing. If a representativeness heuristic was
28. According to March and Simon, decision makers are constrained by ________, an ability to reason that is limited by the capabilities of the human mind itself.
29. ________ are the rules of thumb that help people simplify decision making.
30. The ________ heuristic reflects the tendency to determine the frequency of an event and its causes by how easy these events and causes are to remember.
31. The ________ heuristic reflects the tendency for people to make decisions based on adjustments from some initial amount.
32. A large organization sells three very different items: paper, toy blocks, and books. The structure BEST suited to them would be ________ structure.
33. A tax software company has many clients from a variety of bases. Some of the clients are individuals that need software for their personal expenses, and some of the clients are large corporations. The company should use a ________ structure.
34. In a(n) _________ structure, employees working in empowered teams assume the responsibility to make decisions as organizational needs dictate.
35. A(n) ________ structure is used to induce employees to behave in predictable, accountable ways.
36. The catapult systems repair crew on an aircraft carrier is responsible for repairing the system that launches the aircraft from the carrier. No two repairs are alike, and because pilots’ lives are at stake, quality is imperative. Repair personnel often have to develop creative solutions on the spot instead of depending on standard procedures. As a result, the MOST effective structure for the catapult systems repair crew is a(n) ________ structure.
37. A ________ is a group of people working together who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.
38. Organization A has offices that are as small as can be, whereas Organization B has offices conducive for teamwork. What is most likely to be true about the organizations?
39. Stories about organizational ________ provide important clues about cultural values and norms.
40. Dwayne is a new employee at Draco’s Tool Corporation. Before Dwayne can stop being seen as an outsider to long-time employees, Dwayne must ________.
41. Which scenario BEST displays how employees gain insights into the norms of a company through stories?
42. Which of the following does NOT make a major contribution to a company’s culture?
43. ________ pertain to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside of the organization.
44. If a manager is using a business process what question is he most likely to ask?
45. ________ is an ongoing and constant effort by all of an organization’s functions to find new ways to improve the quality of its goods and services.
46. ________ involve groups of employees who meet regularly to discuss the way work is performed in order to find new ways to improve performance.
47. A company makes cheap clothing for everyday use. Top managers feel they can make more money if they make higher quality clothing that could be used for business as well as
48. Which is least likely to support the successful implementation the TQM
49. Some companies have abandoned their attempts at TQM because it ________.
50. An owner knows that his organization can save a lot of money and produce a better product if specific changes are made. He knows that the employees will not partake in the change themselves. He would have the MOST success if he implemented ________.
ANSWER WILL BE SENT ON EMAIL.
2. Assigning different group members different tasks to accomplish is also known as ________.
3. Which of the following is NOT an advantage of a small group?
4. Which of the following is LEAST LIKELY to increase as more members join a work group?
5. The New Product Research Team at Teaching Tools Co. is a small group comprised of women in their mid-thirties who graduated at the top of their classes at major state universities in the Midwest and received their MBAs at prestigious schools before they joined Teaching Tools. These women have serious family commitments and at least one child. Which of the following characteristics would you be most likely to find in this group?
Unit 3 Examination
6. In the workplace, members of a ________ group do not have many characteristics in common.
7. According to Thompson’s model of group tasks, task ________ is the extent to which the work performed by one member affects what other group members do.
8. If a group task involves ________ task interdependence, each member of the group makes a separate and independent contribution to group performance.
9. The most likely source of process losses on tasks with pooled interdependence is that group members
10. On tasks involving pooled interdependence, distributing rewards based on ________ is MOST
Unit 3 Examination
11. Four employees are working together to assemble a product. April is first in the assembly line and must finish her work before the most capable worker, Stewart, can begin. Derek, who is the least capable, can only work on his part after he has received Stewart’s portion. Meg, who is the final worker on the line, finishes the product after she receives Derek’s work. Who will determine group performance?
12. Who is most likely to support synergy?
13. A division’s ability to control contingencies ________.
14. ________ power is an intense form of referent power.
15. The sales division of a paper company has been very successful. Members have been able to increase the sale of paper by 150% in the past year. It has power in this organization because it ________.
16. As the chief mechanic at Fly Hi Airlines, Mack Wild’s department is the only one that has the necessary skills to repair the airline’s critical cockpit electronics. The senior managers all treat Mack with respect and try to avoid criticizing him or his department because they MOST likely see Mack’s department as
17. All of the critical operation information at the Daily Pioneer newspaper flows through the layout department. Jeffrey Sines, the head of the layout department, has a lot of power within the organization most likely because of the
18. Although controlling resources is important in organizations, the ability to ________ them is also crucial.
19. An employee needs to figure out what paperwork he needs to complete to request vacation time. He would turn to the ________ network to learn this.
20. The ________ is the individual, group, or organization that needs or wants to share information with some other individual, group, or organization.
21. A message is complete when it ________.
22. A girl was throwing a party for her friends. She sent an email that said, “Come join me for a summer celebration. It will begin at 2pm and end at 5pm. We will meet at Smith’s Park in Allentown to play soccer and kickball. Make sure to bring water and clothes you don’t mind getting dirty. Can’t wait to see your smiling faces!” Which of the following statements BEST describes the effectiveness of this email?
23. Effective communication requires that the sender translate the message into a form that ________.
24. A college professor was very excited to have a specific guest visiting his class. When he introduced the guest to the class, he momentarily forgot that the students were not experts in the field of study. Consequently, he used several different acronyms to describe the guest’s experiences. The students did not understand these acronyms. As a result, ________.
25. The communication ________ is the pathway through which encoded messages are transmitted.
26. ________ decisions promote well-being and do not cause harm to members of an organization or to other people affected by an organization’s activities.
27. A family took a summer vacation in Florida. Unfortunately for them it was unseasonably chilly and they had not brought any blankets or warm clothing. If a representativeness heuristic was
28. According to March and Simon, decision makers are constrained by ________, an ability to reason that is limited by the capabilities of the human mind itself.
29. ________ are the rules of thumb that help people simplify decision making.
30. The ________ heuristic reflects the tendency to determine the frequency of an event and its causes by how easy these events and causes are to remember.
31. The ________ heuristic reflects the tendency for people to make decisions based on adjustments from some initial amount.
32. A large organization sells three very different items: paper, toy blocks, and books. The structure BEST suited to them would be ________ structure.
33. A tax software company has many clients from a variety of bases. Some of the clients are individuals that need software for their personal expenses, and some of the clients are large corporations. The company should use a ________ structure.
34. In a(n) _________ structure, employees working in empowered teams assume the responsibility to make decisions as organizational needs dictate.
35. A(n) ________ structure is used to induce employees to behave in predictable, accountable ways.
36. The catapult systems repair crew on an aircraft carrier is responsible for repairing the system that launches the aircraft from the carrier. No two repairs are alike, and because pilots’ lives are at stake, quality is imperative. Repair personnel often have to develop creative solutions on the spot instead of depending on standard procedures. As a result, the MOST effective structure for the catapult systems repair crew is a(n) ________ structure.
37. A ________ is a group of people working together who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.
38. Organization A has offices that are as small as can be, whereas Organization B has offices conducive for teamwork. What is most likely to be true about the organizations?
39. Stories about organizational ________ provide important clues about cultural values and norms.
40. Dwayne is a new employee at Draco’s Tool Corporation. Before Dwayne can stop being seen as an outsider to long-time employees, Dwayne must ________.
41. Which scenario BEST displays how employees gain insights into the norms of a company through stories?
42. Which of the following does NOT make a major contribution to a company’s culture?
43. ________ pertain to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside of the organization.
44. If a manager is using a business process what question is he most likely to ask?
45. ________ is an ongoing and constant effort by all of an organization’s functions to find new ways to improve the quality of its goods and services.
46. ________ involve groups of employees who meet regularly to discuss the way work is performed in order to find new ways to improve performance.
47. A company makes cheap clothing for everyday use. Top managers feel they can make more money if they make higher quality clothing that could be used for business as well as
48. Which is least likely to support the successful implementation the TQM
49. Some companies have abandoned their attempts at TQM because it ________.
50. An owner knows that his organization can save a lot of money and produce a better product if specific changes are made. He knows that the employees will not partake in the change themselves. He would have the MOST success if he implemented ________.
ANSWER WILL BE SENT ON EMAIL.
