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HCS325 Complete Course
HCS325 r8 Week-1 The_Role_of a_Health_Care_Manager_Worksheet
Health care management is a growing profession. These managers are expected to manage inpatient and outpatient care facilities as well as non-direct care settings. Therefore, it is important for health care managers to understand the complexity of its roles and functions to build the necessary skills to help them be successful.
Complete the following table in which you identify and discuss the role of the health care manager in the following functions: organizing, planning, controlling and leading. In the spaces provided, ensure you identify and discuss them according to these guidelines:
• Define each of the functions listed. You must define the function in your own words; do not copy the definition from a textbook.
• Identify and discuss the role of a health care manager in the given function.
• Provide an explanation that illustrates the role of a health care manager as it applies to the function in the health care Industry.
HCS325 Week-2 Effective Communication Paper
Consider the following:
Workplace trends require employees to connect with a wide array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization's success, especially in the health care industry.
Write a 700- to 1,050-word paper that addresses the following questions:
• Which organizational model best describes your organization or an organization with which you are familiar?
• How does your organization currently communicate or involve employees in formulating solutions to problems?
Include the following in your paper:
• The communication techniques that have been most effective for sharing information and ideas
• The communication techniques that proved to be ineffective
• How these communication techniques might be applied or modified in a health care work environment
• How technology might also affect the communication process
HCS325 Week-3 Importance of Teams
Resources: The five-step planning process covered in the course and the Sample Business Proposal example
Consider the following scenario:
As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.
Address the following in your proposal:
• Explain why teams are essential in a health care organization.
• Explain how other industries use teams.
o How are they used in other industries, such as aviation, auto racing, or the military?
o What best practices from other industries could be applied in the health care industry?
• Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
• Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
• Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.
HCS325 Week-4 Motivational Methods Paper
Read the following scenario:
Within your organization, upper management has decided that your department must be downsized, and it is up to each manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As manager, you must research and understand various motivational methods to lead and implement change within your area.
Write a 700- to 1,050-word paper that discusses the motivational methods you would use when introducing such a significant change to your organization.
Include the following in your paper:
• Describe which three motivational methods you would apply as a manager.
• Explain what theoretical concepts from your reading support the points you are making.
HCS325 Week-5 The Role of a Health Care Manager Reflection
As you finish the Health Care Management course, refer back to The Role of a Health Care Manager worksheet. As you create your reflection, think about the following proposed topics as well as how your opinion and definitions have changed as a result of the material covered in class.
Write a 350- to 700-word paper summarizing your thoughts and reflection on your perspective of what are the roles and responsibilities of a health care manager. It may help to reflect on the following:
• Has your definition of a health care manager changed based on this course? Why or why not? Discuss your rationale.
• What skills and knowledge do you need to develop to prepare yourself to become a health care manager?
HCS325 r8_Organizational_Structure_Outline_Worksheet_WEEK 2 to 5 Complete
Organizational Structure Outline Worksheet
The Organizational Structure Outline assignment is part of a cumulative assignment. You will complete different sections of this worksheet throughout the course and compile research to assist you with the completion of the Week Five Organizational Structure Presentation assignment.
Consider the following scenario:
You are part of the management team of a large rehabilitation center that provides short-term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services, and with this expansion, you must hire and train several new employees. Your team will be responsible for developing a presentation to inform your selected audience of the proposed expansion and its effect on the organization.
Part A: Determine Your Audience
Your audience selection is due in Week Two.
As a team, identify an audience for your final presentation due in Week Five. Provide a rationale for your audience selection. For example:
• A board of directors
• A new management team following an acquisition or a merger
Write a 75- to 150-word summary discussing your targeted audience and a rationale for your selection.
Click the Assignment Files tab to submit your audience selection to your facilitator for approval.
Part B: Outline Brainstorm
Once you have identified an audience as a team, develop an outline to help organize your research and resources for the final presentation in Week Five. Your team will be responsible for completing the outline for each key point(s) in the assigned week. For example, your team will be responsible for completing the brainstorm and resources for “The effects of organizational structure on communication” key point in Week Two.
Review the Week Five Organizational Structure Presentation assignment.
Include the following in your outline:
• Brainstorm concepts you will need to discuss to cover the identified key points.
• Identify resources you will use for the presentation. Please note you do not need to provide a resource for each key point.
Key Points Things to Consider Brainstorm Resources
Week Two
The effects of organizational structure on communication What are appropriate communication methods for managers within the organization?
What is the importance of these communication methods within the organizational structure?
What internal and external relationships must be considered?
Week Three
The steps involved in organizational planning and functions of management What steps are used to plan and implement change within the organization?
How might these steps be applied to the scenario?
Explain the administrative process needed to track outcomes and improve quality and safety What environmental influences related to health care may affect outcomes and quality within the organization?
What steps will be taken to evaluate quality and safety?
Describe the effects of controls used in health care management How might financial and human resource control issues affect planning?
Week Four
Strategies and methods needed to influence organizational change and to minimize conflict What are strategies that might be used to bring about change in the organization?
How might the identified strategies be used to prevent or to minimize conflict?
What strategies might be applied if conflict does arise?
What is the manager’s role in conflict management?
Week Five
The ethical issues considered important in today’s health care organization Explain how ethical issues may alter the way change is conducted in the organization.
HCS325 Week-5 Organizational Structure Presentation
Resources: Weeks Two through Four Organizational Structure Outline Worksheet assignments
Complete the Week Five section of the Organizational Structure Outline worksheet under Part B: Outline Brainstorm.
Compile and review all feedback given from your Weeks Two through Four Organizational Structure Outline Worksheet assignment.
Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational structure of the rehabilitation center described in the scenario. Create the presentation for the audience you selected in Week Two.
Address the following in your presentation:
The effects of organizational structure on communication
The steps involved in organizational planning and functions of management
Explain the administrative process needed to track outcomes and improve quality and safety
Describe the effects of financial and human resource management controls
Strategies and methods needed to influence organizational change and to minimize conflict
The ethical issues considered important in today's health care organization
ANSWER WILL BE EMAILED.
Health care management is a growing profession. These managers are expected to manage inpatient and outpatient care facilities as well as non-direct care settings. Therefore, it is important for health care managers to understand the complexity of its roles and functions to build the necessary skills to help them be successful.
Complete the following table in which you identify and discuss the role of the health care manager in the following functions: organizing, planning, controlling and leading. In the spaces provided, ensure you identify and discuss them according to these guidelines:
• Define each of the functions listed. You must define the function in your own words; do not copy the definition from a textbook.
• Identify and discuss the role of a health care manager in the given function.
• Provide an explanation that illustrates the role of a health care manager as it applies to the function in the health care Industry.
HCS325 Week-2 Effective Communication Paper
Consider the following:
Workplace trends require employees to connect with a wide array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization's success, especially in the health care industry.
Write a 700- to 1,050-word paper that addresses the following questions:
• Which organizational model best describes your organization or an organization with which you are familiar?
• How does your organization currently communicate or involve employees in formulating solutions to problems?
Include the following in your paper:
• The communication techniques that have been most effective for sharing information and ideas
• The communication techniques that proved to be ineffective
• How these communication techniques might be applied or modified in a health care work environment
• How technology might also affect the communication process
HCS325 Week-3 Importance of Teams
Resources: The five-step planning process covered in the course and the Sample Business Proposal example
Consider the following scenario:
As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.
Address the following in your proposal:
• Explain why teams are essential in a health care organization.
• Explain how other industries use teams.
o How are they used in other industries, such as aviation, auto racing, or the military?
o What best practices from other industries could be applied in the health care industry?
• Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
• Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
• Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.
HCS325 Week-4 Motivational Methods Paper
Read the following scenario:
Within your organization, upper management has decided that your department must be downsized, and it is up to each manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As manager, you must research and understand various motivational methods to lead and implement change within your area.
Write a 700- to 1,050-word paper that discusses the motivational methods you would use when introducing such a significant change to your organization.
Include the following in your paper:
• Describe which three motivational methods you would apply as a manager.
• Explain what theoretical concepts from your reading support the points you are making.
HCS325 Week-5 The Role of a Health Care Manager Reflection
As you finish the Health Care Management course, refer back to The Role of a Health Care Manager worksheet. As you create your reflection, think about the following proposed topics as well as how your opinion and definitions have changed as a result of the material covered in class.
Write a 350- to 700-word paper summarizing your thoughts and reflection on your perspective of what are the roles and responsibilities of a health care manager. It may help to reflect on the following:
• Has your definition of a health care manager changed based on this course? Why or why not? Discuss your rationale.
• What skills and knowledge do you need to develop to prepare yourself to become a health care manager?
HCS325 r8_Organizational_Structure_Outline_Worksheet_WEEK 2 to 5 Complete
Organizational Structure Outline Worksheet
The Organizational Structure Outline assignment is part of a cumulative assignment. You will complete different sections of this worksheet throughout the course and compile research to assist you with the completion of the Week Five Organizational Structure Presentation assignment.
Consider the following scenario:
You are part of the management team of a large rehabilitation center that provides short-term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services, and with this expansion, you must hire and train several new employees. Your team will be responsible for developing a presentation to inform your selected audience of the proposed expansion and its effect on the organization.
Part A: Determine Your Audience
Your audience selection is due in Week Two.
As a team, identify an audience for your final presentation due in Week Five. Provide a rationale for your audience selection. For example:
• A board of directors
• A new management team following an acquisition or a merger
Write a 75- to 150-word summary discussing your targeted audience and a rationale for your selection.
Click the Assignment Files tab to submit your audience selection to your facilitator for approval.
Part B: Outline Brainstorm
Once you have identified an audience as a team, develop an outline to help organize your research and resources for the final presentation in Week Five. Your team will be responsible for completing the outline for each key point(s) in the assigned week. For example, your team will be responsible for completing the brainstorm and resources for “The effects of organizational structure on communication” key point in Week Two.
Review the Week Five Organizational Structure Presentation assignment.
Include the following in your outline:
• Brainstorm concepts you will need to discuss to cover the identified key points.
• Identify resources you will use for the presentation. Please note you do not need to provide a resource for each key point.
Key Points Things to Consider Brainstorm Resources
Week Two
The effects of organizational structure on communication What are appropriate communication methods for managers within the organization?
What is the importance of these communication methods within the organizational structure?
What internal and external relationships must be considered?
Week Three
The steps involved in organizational planning and functions of management What steps are used to plan and implement change within the organization?
How might these steps be applied to the scenario?
Explain the administrative process needed to track outcomes and improve quality and safety What environmental influences related to health care may affect outcomes and quality within the organization?
What steps will be taken to evaluate quality and safety?
Describe the effects of controls used in health care management How might financial and human resource control issues affect planning?
Week Four
Strategies and methods needed to influence organizational change and to minimize conflict What are strategies that might be used to bring about change in the organization?
How might the identified strategies be used to prevent or to minimize conflict?
What strategies might be applied if conflict does arise?
What is the manager’s role in conflict management?
Week Five
The ethical issues considered important in today’s health care organization Explain how ethical issues may alter the way change is conducted in the organization.
HCS325 Week-5 Organizational Structure Presentation
Resources: Weeks Two through Four Organizational Structure Outline Worksheet assignments
Complete the Week Five section of the Organizational Structure Outline worksheet under Part B: Outline Brainstorm.
Compile and review all feedback given from your Weeks Two through Four Organizational Structure Outline Worksheet assignment.
Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational structure of the rehabilitation center described in the scenario. Create the presentation for the audience you selected in Week Two.
Address the following in your presentation:
The effects of organizational structure on communication
The steps involved in organizational planning and functions of management
Explain the administrative process needed to track outcomes and improve quality and safety
Describe the effects of financial and human resource management controls
Strategies and methods needed to influence organizational change and to minimize conflict
The ethical issues considered important in today's health care organization
ANSWER WILL BE EMAILED.
