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HW-1477 Misc MCQs
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A manager has a number of selection tools at his/her disposal. A commonly used tool that
generally has a POOR relation to actual job performance is:
a. application forms.
b. honesty tests.
c. ability tests.
d. personality tests.
e. letters of recommendation.
Kareem wants to test applicants for their willingness to work hard and their ethics about
stealing from their employers. His best choice of selection tool would be a(n):
a. structured interview.
b. personality test.
c. psychological test.
d. honesty test.
e. unstructured interview.
The training manager and production managers are discussing what type of training would best
meet the skill deficiency they have identified among the production workers. This discussion
shows that the training process is in the:
a. development and conduct phase of the training cycle.
b. feedback phase of the training cycle.
c. needs assessment phase of the training cycle.
d. recognition phase of the training cycle.
Erin is setting up a skills training program. Which of the following would be a good focus for
the program?
a. Teaching employees to perform various jobs in other skill areas by providing job rotation
and peer trainers
b. Teaching employees about cultural and gender differences in order to create a more
friendly working environment among diverse employees
c. Helping employees keep pace with changing job requirements
d. Giving employees the ability to perform a specific task or perform a specific job
e. Helping employees brainstorm and rely on their creative resources
Case 8.5
RightChoice is a computer retailing company. It is very popular with employees because of flexible shifts, rotating job schedules, and the lenient policies regarding time off for family care. This also makes employee cohesiveness very important because sometimes employees will be called to work on days off or pulled off of another job in order to help in a different department. Though this may be a difficulty for a larger business, the atmosphere and benefits that come with such flexibility are appreciated by employees.
The application process includes a brief interview and a short test to determine whether applicants have mastered basic literacy skills. During the most recent hire cycle, RightChoice found that some applicants who desired retail and customer service positions had not mastered basic reading,
writing, and arithmetic. In response, RightChoice garnered the assistance of a local community
college, along with some middle and upper-level managers in providing training to the new
employees to give them the necessary skills in performing their jobs.
After this hire, Lexi, an upper-level manager suggests that the new employee socialization process should consist of a short-term program that explains to the employees their job position and its place in the company, and a tour of the business.
Refer to Case 8.5. The literacy training that RightChoice provides its employees is focused on:
a. teaching employees to read at a fourth-grade reading level.
b. teaching day-to-day reading.
c. helping employees to master basic skills.
d. providing employees with functional literacy.
e. all of the above
A major self-assessment tool that permits employees to identify their strengths and
weaknesses through answering written questions and completing written exercises is:
a. a skills assessment.
b. a performance appraisal.
c. a career workbook.
d. an organizational assessment.
e. a psychological test.
Answer will be sent by email as attachment.
generally has a POOR relation to actual job performance is:
a. application forms.
b. honesty tests.
c. ability tests.
d. personality tests.
e. letters of recommendation.
Kareem wants to test applicants for their willingness to work hard and their ethics about
stealing from their employers. His best choice of selection tool would be a(n):
a. structured interview.
b. personality test.
c. psychological test.
d. honesty test.
e. unstructured interview.
The training manager and production managers are discussing what type of training would best
meet the skill deficiency they have identified among the production workers. This discussion
shows that the training process is in the:
a. development and conduct phase of the training cycle.
b. feedback phase of the training cycle.
c. needs assessment phase of the training cycle.
d. recognition phase of the training cycle.
Erin is setting up a skills training program. Which of the following would be a good focus for
the program?
a. Teaching employees to perform various jobs in other skill areas by providing job rotation
and peer trainers
b. Teaching employees about cultural and gender differences in order to create a more
friendly working environment among diverse employees
c. Helping employees keep pace with changing job requirements
d. Giving employees the ability to perform a specific task or perform a specific job
e. Helping employees brainstorm and rely on their creative resources
Case 8.5
RightChoice is a computer retailing company. It is very popular with employees because of flexible shifts, rotating job schedules, and the lenient policies regarding time off for family care. This also makes employee cohesiveness very important because sometimes employees will be called to work on days off or pulled off of another job in order to help in a different department. Though this may be a difficulty for a larger business, the atmosphere and benefits that come with such flexibility are appreciated by employees.
The application process includes a brief interview and a short test to determine whether applicants have mastered basic literacy skills. During the most recent hire cycle, RightChoice found that some applicants who desired retail and customer service positions had not mastered basic reading,
writing, and arithmetic. In response, RightChoice garnered the assistance of a local community
college, along with some middle and upper-level managers in providing training to the new
employees to give them the necessary skills in performing their jobs.
After this hire, Lexi, an upper-level manager suggests that the new employee socialization process should consist of a short-term program that explains to the employees their job position and its place in the company, and a tour of the business.
Refer to Case 8.5. The literacy training that RightChoice provides its employees is focused on:
a. teaching employees to read at a fourth-grade reading level.
b. teaching day-to-day reading.
c. helping employees to master basic skills.
d. providing employees with functional literacy.
e. all of the above
A major self-assessment tool that permits employees to identify their strengths and
weaknesses through answering written questions and completing written exercises is:
a. a skills assessment.
b. a performance appraisal.
c. a career workbook.
d. an organizational assessment.
e. a psychological test.
Answer will be sent by email as attachment.
