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HW-776 Quiz 11-20
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11. (2) The product improvement team that you are leading finally seems to be getting something done. For a while, it seemed that team members were more interested in whose ideas were addressed rather than the quality of the ideas. People have now started to unite and are establishing some patterns of interaction that seem productive. The members appear to have worked through the _________ stage and entered the _________ stage of group development.
forming; performing
forming; norming
storming; norming
storming; warming
storming; performing
12. (2) Peter belonged to his high school yearbook committee a few years ago. He remembers how much fun they had together, the long hours they worked, and what a great yearbook they produced. Amazingly, even though they are all now in college, most of the group members still get together to recall old times and catch up. This is evidence that the group was
Unique.
Cohesive.
Norming.
Collaborating.
Accommodating.
13. (2) Managers at a large bottling company are asked to contact the human resources department whenever they are considering discharging a troublesome employee. It is hoped that potential problems with the discharge (or even the discharge itself) might be avoided by speaking first with the HR staff. This type of relationship within an organization is referred to as
Service.
Advisory.
Audit.
Stabilization.
Liaison.
14. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The salary survey team is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
15. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The district manager team is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
16. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The local managers' team that meets by videoconferencing is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
17. (2) Scenario B
You and a group of classmates decide to form a management club at your college or university. During this process the following occurs:
1. Initially a group of interested classmates meets to decide what each wants to do in the club. Many great ideas are put on the table, and enthusiasm is high.
2. A few meetings later, things are quite different. Now individuals who put some of the original ideas on the table are fighting hard for their agenda, and tempers are flaring. Some individuals are also causing conflict in their efforts to gain leadership positions in the club; the president's job is particularly hotly contested.
3. After a few weeks of conflict, the members realize that if they don't come together, nothing will get done. The leadership roles have been decided now, and group members begin to relate better and develop a plan.
4. By the end of the first semester, the group is running smoothly. The projects are on track, members are executing their assigned tasks, and the group feels a sense of success.
At the point of the club's initial meeting, which stage of group formation would you use to describe its status?
Declining.
Storming.
Forming.
Performing.
Norming.
18. (2) Scenario B
You and a group of classmates decide to form a management club at your college or university. During this process the following occurs:
1. Initially a group of interested classmates meets to decide what each wants to do in the club. Many great ideas are put on the table, and enthusiasm is high.
2. A few meetings later, things are quite different. Now individuals who put some of the original ideas on the table are fighting hard for their agenda, and tempers are flaring. Some individuals are also causing conflict in their efforts to gain leadership positions in the club; the president's job is particularly hotly contested.
3. After a few weeks of conflict, the members realize that if they don't come together, nothing will get done. The leadership roles have been decided now, and group members begin to relate better and develop a plan.
4. By the end of the first semester, the group is running smoothly. The projects are on track, members are executing their assigned tasks, and the group feels a sense of success.
At the point that the club is running smoothly, which stage of group formation would you use to describe its status?
Declining.
Storming.
Forming.
Performing.
Norming.
19. (2) Scenario C
You are assigned a team project in one of your most important classes. You are concerned about this project because a large portion of your grade is dependent upon this team's performance. There are two hardworking and committed students on your team. However, you have one team member, Zippo, who doesn't care about this course and thinks he has other, more important things to do. Zippo has decided to let the others do the work. There are a few other team members who work hard as long as you are all together, but don't work well on their own.
In this situation, your teammate Zippo is illustrating which of the following concepts?
Storming.
Virtuality.
Social loafing.
The social facilitation effect.
Norms.
Answer will be sent by email as attachment.
forming; performing
forming; norming
storming; norming
storming; warming
storming; performing
12. (2) Peter belonged to his high school yearbook committee a few years ago. He remembers how much fun they had together, the long hours they worked, and what a great yearbook they produced. Amazingly, even though they are all now in college, most of the group members still get together to recall old times and catch up. This is evidence that the group was
Unique.
Cohesive.
Norming.
Collaborating.
Accommodating.
13. (2) Managers at a large bottling company are asked to contact the human resources department whenever they are considering discharging a troublesome employee. It is hoped that potential problems with the discharge (or even the discharge itself) might be avoided by speaking first with the HR staff. This type of relationship within an organization is referred to as
Service.
Advisory.
Audit.
Stabilization.
Liaison.
14. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The salary survey team is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
15. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The district manager team is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
16. (2) Scenario A
Your organization uses teams extensively. In your new position as district manager, you will be responsible for managing several different teams:
1. You are now a member of the district manager team. This team is made up of district managers who coordinate the work of the district employees. As with all members of this team, you were named to this team when you were promoted to district manager.
2. You now supervise the salary survey team. This team is made up of employees from around the district who have been assigned to study the organization's current salary policies and recommend changes to make your organization more competitive for the best job candidates.
3. Several of your employees have also been assigned to the service enhancement team, which has been formed to design new services for your organization to provide to customers. Each member of the team was selected for his or her technical expertise and knowledge.
4. Finally, the local managers in your district have formed their own team, which meets each week via videoconference. They decided to do this so that they would be able to discuss similar issues they experienced in their jobs. They chose the videoconferencing method for their meetings since they are not able to meet regularly face-to-face.
The local managers' team that meets by videoconferencing is an example of which type of team?
Work team.
Project and development team.
Parallel team.
Management team.
Virtual team.
17. (2) Scenario B
You and a group of classmates decide to form a management club at your college or university. During this process the following occurs:
1. Initially a group of interested classmates meets to decide what each wants to do in the club. Many great ideas are put on the table, and enthusiasm is high.
2. A few meetings later, things are quite different. Now individuals who put some of the original ideas on the table are fighting hard for their agenda, and tempers are flaring. Some individuals are also causing conflict in their efforts to gain leadership positions in the club; the president's job is particularly hotly contested.
3. After a few weeks of conflict, the members realize that if they don't come together, nothing will get done. The leadership roles have been decided now, and group members begin to relate better and develop a plan.
4. By the end of the first semester, the group is running smoothly. The projects are on track, members are executing their assigned tasks, and the group feels a sense of success.
At the point of the club's initial meeting, which stage of group formation would you use to describe its status?
Declining.
Storming.
Forming.
Performing.
Norming.
18. (2) Scenario B
You and a group of classmates decide to form a management club at your college or university. During this process the following occurs:
1. Initially a group of interested classmates meets to decide what each wants to do in the club. Many great ideas are put on the table, and enthusiasm is high.
2. A few meetings later, things are quite different. Now individuals who put some of the original ideas on the table are fighting hard for their agenda, and tempers are flaring. Some individuals are also causing conflict in their efforts to gain leadership positions in the club; the president's job is particularly hotly contested.
3. After a few weeks of conflict, the members realize that if they don't come together, nothing will get done. The leadership roles have been decided now, and group members begin to relate better and develop a plan.
4. By the end of the first semester, the group is running smoothly. The projects are on track, members are executing their assigned tasks, and the group feels a sense of success.
At the point that the club is running smoothly, which stage of group formation would you use to describe its status?
Declining.
Storming.
Forming.
Performing.
Norming.
19. (2) Scenario C
You are assigned a team project in one of your most important classes. You are concerned about this project because a large portion of your grade is dependent upon this team's performance. There are two hardworking and committed students on your team. However, you have one team member, Zippo, who doesn't care about this course and thinks he has other, more important things to do. Zippo has decided to let the others do the work. There are a few other team members who work hard as long as you are all together, but don't work well on their own.
In this situation, your teammate Zippo is illustrating which of the following concepts?
Storming.
Virtuality.
Social loafing.
The social facilitation effect.
Norms.
Answer will be sent by email as attachment.
